Please note: If you have a complaint related to your healthcare at the Northern Lights Regional Health Centre please call 1-855-550-2555 or use the online Patient Concern form at https://www.albertahealthservices.ca/about/Page12832.aspx
If your concern is with the Health Foundation staff or Board of Directors please know that we are committed to providing excellent service to our donors, sponsors, volunteers and stakeholders. Should you have any complaint about any of your dealings with the Health Foundation please contact the Executive Director, Vanessa MacNevin at 780-791-6178 or via email to vanessa.macnevin@ahs.ca.
The Board of Directors reviews and tracks all complaints as per our Complaints Policy located here . This policy is reviewed every two years.