CHARITABLE REGISTRATION NUMBER: BN 107395030 RR0001

Guidelines & Governance

Donor Bill of Rights

The Northern Lights Health Foundation is a member of the Association of Fundraising Professionals and the Association of Health Professionals. We believe that Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. As per our membership in these organizations, and through our founding principles, we declare that donors have the rights as outlined in the Donor Bill of Rights available here.

The Northern Lights Health Foundation is committed to safeguarding the personal information entrusted to us by our donors, sponsors, volunteers and stakeholders. We manage your personal information in accordance with Alberta’s Personal Information and Protection Act and other applicable laws. The Personal Information Protection Policy is reviewed every two years by the Executive Director.

The Northern Lights Health Foundation has a proud history of supporting healthcare initiatives, programs, technology and capital development in our region. We are careful stewards of all donations. We are a self-sustaining operation, and to ensure we are resourced to finance our current and future operational needs, we apply a one-time gift reinvestment allocation to any donor restricted gift. The Gift Reinvestment Allocation Principles and Schedule is reviewed by the Board of Directors every three years. 

Please note: If you have a complaint related to your healthcare at the Northern Lights Regional Health Centre please call
1-855-550-2555 or use the online Patient Concern form at https://www.albertahealthservices.ca/about/Page12832.aspx

If your concern is with the Health Foundation staff or Board of Directors please know that we are committed to providing excellent service to our donors, sponsors, volunteers and stakeholders. Should you have any complaint about any of your dealings with the Health Foundation please contact the Executive Director, Vanessa MacNevin at 780-791-6178 or via email to vanessa.macnevin@ahs.ca.

The Board of Directors reviews and tracks all complaints as per our Complaints Policy. This policy is reviewed every two years. 

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The Health Foundation does not sell, lease, trade or share your information with anyone. Only generalized statistics may be shared or reported.

Personal information about our donors is stored in a password protected database and locked manual filing system within the confines of the Health Foundation office. All staff members sign a confidentiality agreement as part of their employment contract.